TERMS AND CONDITIONS
Effective Date: 13th March 2025
Welcome to 14learn.in! These Terms and Conditions (“Terms”) govern your access to and use of the website 14learn.in (the “Site”) and the products and services offered by 14Learnings Solutions Pvt. Ltd. (“we”, “us”, or “our”). By using this Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site.
1. INTRODUCTION
These Terms and Conditions constitute a legally binding agreement between you (“User”, “you”, or “your”) and 14Learnings Solutions Pvt. Ltd., located at 158A, Picnic Garden Road, Kolkata-39. Our contact email is contact.14learn@gmail.com.
By accessing or using our Site and services, you agree to be bound by these Terms. Please read them carefully before using our Site or services.
2. DEFINITIONS
- “Products” – Digital products such as e-books, online courses, skill development tutorials, live classes, and consultations.
- “User” – Any individual or entity accessing or using the Site.
- “Services” – Includes the provision of digital products, learning resources, and consultation services.
3. ELIGIBILITY
- You must be at least 18 years old to use our Site.
- If you are under 18, you may use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
- By accessing or using the Site, you confirm that you have the legal capacity to enter into this agreement.
4. ACCEPTANCE OF TERMS
By accessing the Site or using our Services, you agree to comply with these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must stop using the Site immediately.
5. REGISTRATION AND ACCOUNT
- To access certain features, you may need to create an account.
- You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
- We reserve the right to suspend or terminate your account if you provide false information or misuse the Site.
6. PRODUCTS AND SERVICES
6.1 Types of Products
We provide the following products and services through our Site:
- E-books for junior, secondary, and senior secondary students (CBSE, ISC, and ICSE).
- Online courses and tutorials on academic subjects and skill development.
- Live classes and consultations for students, working professionals, and aspirants (CA, CMA, etc.).
6.2 Product Access and Usage
- Products are available for download or streaming after successful payment.
- Certain products may have time-limited access or may require an active subscription.
7. PAYMENTS AND FEES
7.1 Pricing
- All prices are listed in Indian Rupees (INR) unless stated otherwise.
- We reserve the right to change prices at any time without notice.
- Taxes may apply based on your location and local regulations.
7.2 Payment Methods
We accept payment through:
- Credit/Debit Cards
- Net Banking
- UPI
- Payment Wallets
- Razorpay/Stripe
7.3 Payment Security
We use secure third-party payment gateways to process your transactions. We do not store your payment information.
8. CANCELLATION, REFUND & RETURN POLICY
Please refer to our Refunds and Returns Policy for detailed information on cancellations and refunds.
9. USER CONDUCT
You agree not to:
- Use the Site for unlawful purposes.
- Violate any local, national, or international laws.
- Attempt to gain unauthorized access to our systems or networks.
- Upload or share any malicious content or viruses.
- Copy, modify, distribute, or resell our content without permission.
10. INTELLECTUAL PROPERTY
10.1 Ownership
- All content, including text, images, logos, trademarks, videos, and software, is owned by or licensed to 14Learnings Solutions Pvt. Ltd.
- You may not reproduce, modify, or distribute any content without our express written consent.
10.2 License to Use
You are granted a limited, non-exclusive, non-transferable license to access and use the Site and purchased content for personal, non-commercial purposes only.
11. TERMINATION
We reserve the right to terminate or suspend your account without notice if:
- You breach these Terms.
- We believe your conduct is harmful to other users or the business.
- Your account remains inactive for over 12 months.
You may terminate your account by contacting us at contact.14learn@gmail.com.
12. DISCLAIMERS
- Our products and services are provided “as-is” and “as available” without warranties of any kind.
- We do not guarantee uninterrupted or error-free access to our Site.
- We are not responsible for any technical issues, server downtime, or data loss.
13. LIMITATION OF LIABILITY
To the extent permitted by law, 14Learnings Solutions Pvt. Ltd. shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Loss of data, profits, or business opportunity.
- Errors, inaccuracies, or interruptions in service.
14. INDEMNIFICATION
You agree to indemnify and hold harmless 14Learnings Solutions Pvt. Ltd. from any claims, liabilities, damages, or expenses arising from:
- Your use of the Site.
- Your violation of these Terms.
- Your infringement of third-party rights.
15. PRIVACY POLICY
Your use of the Site is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
16. GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.
17. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Changes will become effective when posted on the Site. Your continued use of the Site after changes indicates your acceptance of the updated Terms.
18. CONTACT INFORMATION
If you have any questions or concerns about these Terms, you may contact us at:
Email: contact.14learn@gmail.com
Address: 158A, Picnic Garden Road, Kolkata-39
